Seniors Community Care // Current Vacancies // Client Services Coordinator

Client Services Coordinator

  • Seeking experienced Coordinator with proven results
  • Coordination and Rostering Experience Essential
  • Part Time Role (0.9 EFT) based in Somerville

We are seeking an efficient, detailed & professional to join our team and contribute delivering services of the highest standard.

About Us

Seniors Community Care is a Community based organisation, located in Somerville on the Mornington Peninsula, which provides home based support to elderly, ill or disabled persons so that they can remain living independently. Seniors Community Care has a reputation for excellence in the provision of quality community care services for close to 20 years to clients within the Southern, Northern, Eastern metropolitan and Mornington Peninsula.

About the Job

Seniors Community Care has an exciting opening for an experienced Coordinator to join our team as a Client Services Coordinator. This role is integral to the successful delivery of direct care services to clients of community based care services.

In this position you will act as a first point of contact for clients, their carers, case managers and referral organisations. Your role includes intake of referrals, coordinating services, ensuring that times available, required tasks and duties and necessary equipment are satisfactory and understood by all relevant parties. You will also be responsible for consumer allocation and rostering a high volume of services.

You will provide support to community based staff and clients receiving services after hours as rostered.

To play a significant role in this community based organisation, you will be a values driven coordinator, meet all rostering time lines and consumer expectations, be able to work within a dynamic and fast paced environment, provide excellent and timely documentation, and advanced IT skills who enjoys working part of a team and maintaining close working relationships with staff and consumers.

The successful candidate will possess the following skills and attributes:

  • Tertiary qualification in health of related field is desirable
  • Strong office based administration and documentation skills
  • Ability to work across a multi-disciplinary team environment
  • Rostering experience, preferably for community services
  • Community based service experience
  • Proven ability to prioritise and multi-task, and achieve deadlines
  • Excellent written and verbal communication skills
  • Demonstrate strong attention to detail and problem solving skills
  • Ability to maintain consumer and carer confidentiality
  • Strong customer service skills
  • Capacity to identify and report occupational health and safety issues
  • Proven computer application skills including windows based software programs
  • Current National Police Record Check

This position is a part-time role.

Week One:  Tuesday, Wednesday, Friday 8.00am – 4.00pm, On-Call from Friday 4.00pm to Monday 8.00am including Saturday – Sunday 8.00am – 3.00pm office based hours.

Week Two: Monday, Tuesday, Thursday, Friday 8.00am – 4.00pm

Apply for this position

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    Please attach your resume detailing qualifications, experience in community care, two employment referees. Only doc, docx, pdf or zip files allowed. 2Mb max file size.
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